Essential information
Using TychoCare safely
TychoCare is designed to support safer independent living. This guide outlines key safety considerations to ensure the system is used correctly and responsibly.
• Do not install sensors near heat sources • Avoid placing devices where they may be knocked or obstructed • Ensure cables and power supplies do not create trip hazards
• Use only the supplied power adapters • Do not use damaged cables or plugs • Ensure sockets are in good condition and not overloaded
• Responders should follow organisational protocols when acting on alerts • TychoCare insights should complement — not replace — human judgement • Report any unusual system behaviour to support immediately
• Clean sensors with a dry cloth only • Do not open or modify devices • Replace damaged equipment through authorised channels
Emergency situations
TychoCare is not an emergency‑response system. In any situation where someone is at immediate risk, responders must follow their organisation’s emergency procedures and contact the appropriate services.
Reporting safety concerns
If you identify a safety issue with any TychoCare device or installation, contact our support team immediately at support@tychosystems.com.